Telesales Manager

Telesales Manager

by Kirstie Niland

Salary: Circa £30,000 OTE £54,000 plus benefits

Location: Lytham St Annes, Lancashire

We have a current vacancy for a Telesales Manager to lead, manage and motivate the growing Telesales team. We are looking for someone with proven experience of having made an impact in a sales environment, who is commercial and forward thinking enough to really make their mark on this team, leading and guiding them to success through the future growth.

Job responsibilities:

As this is a player / manager role, we’d expect you to be a successful telesales person yourself, be able to lead by example and produce high personal results whilst driving performance from the team.

The successful candidate will:

Manage, mentor, inspire and motivate the Telesales team to meet KPIs month on month

Provide Performance Management for all the team to include training, development, coaching, 1-2-1s

Contact prospective, blue chip clients, making quality appointments at FD level for the Field Sales to attend

Create and execute projects using new data sources and initiatives to drive and create business growth

Monitor and listen to calls for coaching and quality purposes

Collaborate with the marketing department, coordinating targeted campaigns

Provide detailed reports to senior management on all aspects of telesales performance on a regular basis

Skills and attributes required:

Experience of sales management

Proven experience of success within a Telesales environment

Genuine, high quality communication skills

Excellent people skills, strong relationship builder

Natural leadership qualities, ability to lead by example

Experience from within the energy sector preferred

To apply, please send your covering letter and CV to Susan.Zolotarczuk@biu.com