by BiU
From 1st April 2017, eligible businesses, charities and public sector organisations are no longer restricted to buying their water from regional water companies and can opt for a retailer of their choice.

How can we help?

The aim of water deregulation is to create a more open and vibrant sector, encourage new ways of working in the industry, improve customer service, and help keep customers’ bills down.  As with all our services, our customer approach to open water is unique, transparent and personal. We work with our customers to find the best purchasing contract for your water usage. It is not simply about the lowest price; as well as cost we look at specific business needs such as KPI’s, metering and service requirements. We then benchmark this against multiple contract options using our Supplier Evaluation Matrix to find a solution that best fits your business, to achieve both short and long term goals. Switching services to a broker or TPI that doesn’t understand water billing could mean you’re still paying for services that you don’t have or don’t use. BIU’s water experts ensure our customers are only paying for the services that are provided by suppliers.

What can it do for you?

BIU has a 3-step process . We look at your existing usage requirements, build a tailored solution using our supplier evaluation matrix, then find the best match for your specific business needs. Our comprehensive water audit provides you with peace of mind and enables us to carry out revenue recovery from water companies billing for properties that the client didn’t occupy, or billing twice for unmeasured and measured basis – and make sure it doesn’t happen again.  We use a simplified billing process from one supplier instead of multiple bills from each regional provider. Finally, our “best fit, best match” service means that whether it’s cost, leak detection or enhanced service offerings, we will ensure your main priorities are met.

“Companies using a broker must ensure they are experienced in analysing the whole UK market, region by region, and be realistic about percentages to be saved.” Aidan Lupton, Project Manager

Aidan Lupton, Project Manager

Key benefits

  • We carry out a water audit for peace of mind
  • We recover overpayments and ensure it doesn’t happen again
  • We provide consolidated billing with a simple bill from one supplier instead of multiple bills
  • Bespoke service