Tenant Recharging

Tenant Recharging

by BiU
BIU’s tenant recharge service offers a complete solution to landlords and tenants, ensuring correct energy charges are applied across estates.

How can BIU help?

Passing on the costs of utility bills is often referred to as an administrative nightmare. BIU offers a pillar to post solution with respect to utility recharging. It starts with the assessment of the configuration of metering and invoicing across the portfolio, optimising the portfolio from the various metering and invoice solutions available and ensuring regulatory compliance is met. BIU will process data and information that is prevalent for the estate through our bespoke industry leading systems to ensure that reliable, timely recharges are issued in a mutually agreeable format. Any associated queries from our clients are dealt with in a strict timeframe, avoiding any financial impact to the landlord or tenant. Reconciliations are carried out on a regular basis to ensure there is synchronicity between supplier billing and recharges recouped.

What can it do for you?

BIU offers a bespoke service with specialist support, including a direct invoicing solution. This can take the activities associated with recharging away from internal resource completely. All information relating to recharging, including original invoicing, metering information and historic trends is accessible through an industry leading, bespoke online portal. This provides all relevant stakeholders with accurate data at the touch of a button. In an ideal world, all tenants and third parties would pay on receipt but this isn’t always the case, potential issues include debt collection, meter removal and upgrade, and lease or legal documentation review. Using our experience and expertise BIU will support all challenges faced providing a fully tailored approach as your utility partner.

Key Benefits

Customer-centric businesses build a virtuous cycle we call the customer wheel. We help companies at every stage of growth, developing custom solutions and collaborating with all levels of your business.

  • Multi-tenant recharging providing accurate, timely billing
  • Identification of bespoke projects to support sustainability requirements
  • Bespoke service delivery tailored to individual needs
  • Full interactive service with tenants offered
  • Regular reviews and reconciliations of charges and budgeting