BIU has a 98% customer retention. How do we achieve this?
- We approach our service delivery as a utility partner for our clients
- We work collaboratively to achieve shared goals even in the context of the changing business needs faced by our clients
- As a utility partner we work to innovate solutions for our customers
- We monitor and have open communication
- Our goal is to forge a trusted relationship with our clients
We have a proven track record of results.
“Tesco has worked together with BIU since June 2003. The expert service they provide has proved extremely valuable and BIU has been instrumental in the progress achieved in our utilities management.. Read More
BIU provides NCP with a full invoice validation and electricity procurement service. BIU has installed efficient lighting controls at 40 NCP sites, using motion sensors to eliminate unnecessary energy wastage. Read More
Within a long-term hedging strategy, we helped Poundland further improve their rates through unlocking and relocking an already 100% hedged position by actively monitoring the market, to use the volatility in the market over the past year as an opportunity.. Read More