Values and Culture
Inspiring and empowering our people to create a passionate positive difference for themselves, our clients and the planet.
Best in Utilities
Our Vision, Mission and Values
It’s our vision to be the best in utilities, with the mission to deliver tangible value through innovative people. We create meaningful value through collaboration, and our #OneBiU culture keeps us steadfast in our approach to our people, our clients and the planet.
Actions speak louder than words. We challenge the norm, stand out from the crowd and are proud to do things differently. We influence and challenge regulatory bodies and we don’t accept the standard just because it’s easy.
We own our words and behaviour; the effect they have on our colleagues, customers, community and culture. We care about the work we deliver and don’t sit back and let others solve a problem, whether it’s a billing conundrum or a net zero solution. We have an unwavering quality process for operational deliverability and cemented environmental impact objectives.
We fuel a space that allows people to create the new, push the boundaries and think differently. Our team is determined to overcome obstacles and see solutions to energy optimisation and carbon reduction for clients and protect the environment.
We are in this together; recognise a team is greater than the sum of its parts and we take our clients with us. Everyone is treated with respect regardless of race, age, gender or beliefs and value the differences that the mix of people bring to BiU.
Looking after our team
To be bold, responsible, imaginative and together, our team needs to be looked after by our leaders, and from day one, our founders have put in place a range of wellbeing initiatives, perks and benefits to reward staff for their everyday work as well as going that extra mile for each other and our clients.
There’s a reason why we were proud to be on of the UK’s Outstanding Places to Work.
They put in the work, so we look after them.
The everyday benefits
Breakfast Monday and Friday – from fruit pots to full English
Snacks and cuppas – fruit and nuts all week, with coffee and tea on demand
Fun Fridays – start the week with breakfast, and end with a drink and slice of pizza on the house
RnR floor – compete at table tennis, watch a movie or take a book from the staff library
Smart casual dress – and guests are invited to relax their attire too
Private health care – health care around your needs
Fitness/health membership contribution – healthy body, healthy mind
Cycle 2 Work – and we’ve bike racks to help with low carbon commuting
Sport massages – first come, first served, and always in demand
Employee health assistance and mental first aiders – trained team to help you through every moment life throws at you
Volunteer day off – a paid day off to giveback to the community
Flexi-time – a true flexible working system, if you work 8 hours one day, you can work 6 the next to create balance
Events – an inhouse events team planning quarterly events from Halloween fancy dress to Christmas pub quizzes
CPD – we’re committed to your development
Birthday treats – a paid day off, card and gift from the BiU family
Timely pay reviews – it would be rude not to
Enhanced maternity package – looking after you and the new arrival
Living wage employer – to help our younger new starters
Company pension – helping you beyond life at BiU
Childcare vouchers – every little helps our extended BiU family
Savings scheme – a little pot for those big ticket items